Hi Nubyans
We love all of our clients here at Nubyan Gifts, that’s why we’ve set a few basic policies to make sure our valued clients have the best experience possible. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.
Return/Exchange
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Our products non-refundable, however we can exchange them
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Products that are exchanged should be sealed and unused, within 30 days of purchase
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Products can be exchanged for items at or below price in which the item you are returning.
Shipping/Pickup
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All standard orders ship within 5-7 business days
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Orders can be picked up at 3323 Michigan Ave, make sure to select at checkout.
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Please be sure to provide the precise street address/P.O. box, city, state, and zip code information. Remember to fully spell out everything in your address. This will help to prevent any errors in shipping.
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All orders process and ship Monday-Friday, excluding major holidays within the United States. Orders will be shipped according to the chosen shipping method selected.
